We're looking for a Customer Success Manager to join our team. The focus is on working with customers to make sure they are supported and successful.
Hatch Apps is a no-code platform for teams to build mobile apps, APIs, databases, and more. We save companies time and money on software development by putting them in full control. We're on a mission to make software development accessible to all. We believe that everyone should be able to build quality software, regardless of their technical ability. Our CEO is Param Jaggi. He is 2x Forbes 30 Under 30 and a nationally recognized inventor and entrepreneur. Hatch Apps is backed by Morgan Stanley, Y Combinator, Revolution, AVG Funds, January Ventures, and several other prominent investors.
We're looking for a Customer Success Manager to join our team. The focus is on working with customers to make sure they are supported and successful. You will report to our CEO, Param Jaggi.
CSMs at Hatch Apps are the main point of contact for customers and manage about $1,000,000 in ARR revenue. This equates to about 400 customers. CSMs make a base salary and 10% of upsell revenue.